Privacy Policy

1. Information We Collect

When you use our platform, we may collect the following types of information:

Personal Information: Your name, email address, and phone number when you register or make a purchase.
Transaction Data: Details of your purchases including the data bundle selected, recipient phone number, network, and payment reference.
Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited on our site.
Communications: Messages or queries you send to us via WhatsApp, email, or any contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your data bundle orders.
To verify payments and prevent fraudulent transactions.
To send order confirmations and delivery notifications.
To respond to your support requests and enquiries.
To improve our platform, services, and user experience.
To comply with applicable laws and legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in these limited circumstances:

Service Providers: Trusted third-party partners (such as Paystack for payment processing) who assist us in operating our platform, under strict confidentiality obligations.
Telecom Networks: Recipient phone numbers are shared with MTN, Telecel, or AirtelTigo solely to activate purchased data bundles.
Legal Requirements: When required to comply with a legal obligation, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All payment transactions are processed through Paystack, which uses SSL encryption and is PCI DSS compliant.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to minimising any risks.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences (such as your chosen theme), and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Disabling cookies may affect some functionality of our website, but core purchasing features will remain available.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct any inaccurate or incomplete data.
Deletion: Request that we delete your personal data, where applicable.
Objection: Object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at obengdata2004@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., WhatsApp, Paystack). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.